Innofit Inc.

Innofit_Amenity Manager (Weekdays 6am-2pm)

Toronto, Ontario   |   Full Time
Innofit Inc. is an amenity specialist firm that serves the ever-growing condominium market in the GTA. Innofit Inc. is hiring a full-time Amenity Managers in the downtown Toronto area to manage a team of Amenity Coordinators. You will execute and enhance exceptional customer service to condominium residents and guests.

Detailed Responsibilities

  • Build team relations that foster an effective and productive environment
  • Effectively manage a team of 3 - 6 Amenity Coordinators
  • Read and comment on all daily reporting
  • Brief all staff with any new changes
  • Reception duties at amenities desk; answering phone calls, emails
  • Answer requests, inquiries and complaints from residents
  • Make bookings accurately, receive cheques and deposits
  • Enforce policies for use and booking, condominium rules
  • Perform pre and post-inspections for bookings
  • Maintain documents and spreadsheets
  • Administer scheduled programming, including set-up for fitness classes, coffee and tea evenings, movie nights
  • Minimal pool maintenance
  • Open or close facilities, depending on shift type
  • Other tasks as required

Requirements

  • Post-secondary degree or diploma completed or in progress
  • Must possess two years of customer service experience and leadership experience
  • Requires high energy, quick thinking, excellent written and communication skills
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
  • Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional
  • Ability to work as a member of a team or individually as required
  • Have the ability to manage multiple tasks effectively
  • Excellent written and oral communication skills
  • Familiar working with MS Office Suite and email applications

We thank all applicants applying to this position. However, only those qualified for the role will be contacted.


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