Condo Concierge

CC_Security Concierge (Evenings)

Toronto, Ontario   |   Full Time
Condo Concierge is a high-end concierge firm that serves the growing condominium market in the GTA. We value our employees; offer stable work, higher wages, and full benefits.

What you will be doing...
  • Provide customer service to residents in a friendly and courteous manner
  • Act as a front-line ambassador to residents & clients
  • Maintain a strong optical and tangible image of orderly operations
  • Conduct timely internal and external patrols of all locations
  • Monitor all workplace activities related to concierge operations and provide support to management as required
  • Ensure the building’s safety and emergency response protocols are in place and followed i.e. fire alarms, site emergencies, theft, etc.
  • Complete daily (site specific) reports ensuring seamless communication between all staff
  • Address and report incidents in a timely manner according to the protocol
  • Report, evaluate and follow up on all incidents
  • Performing other duties as assigned

Who you are...
  • Valid CPR/First Aid Certificate
  • Degree/Diploma in Hospitality-related program - Asset
  • Competent computer literacy
  • Strong written and verbal skills to communicate
  • Superior telephone etiquette, strong interpersonal and customer service skills
  • Excellent analytical and problem-solving skills
  • Must have completed high school, or GED, or an acceptable combination of education and experience
  • Must be able to work independently with minimal supervision and ability to handle multiple tasks

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